Quick Answers for a Smoother Shopping Experience
How long does order processing take?
Most orders are prepared within 2–4 business days after payment confirmation. During promotional periods, holidays, or unusually high order volumes, processing may take up to 5 business days.
How long does delivery take?
Standard delivery to supported U.S. destinations generally takes approximately 10–15 business days after dispatch.
Delivery estimates may vary due to carrier operations, weather, customs procedures, seasonal demand, or other circumstances outside our control.
Will I receive tracking information?
When tracking is available, details will normally be sent after the order has been dispatched.
How are shipping fees calculated?
Available shipping options and any applicable charges are displayed at checkout before payment.
Can I return an item?
Eligible products may be returned within 30 calendar days after confirmed delivery.
Items should normally be unused, in their original condition, and returned with relevant packaging and accessories where applicable.
How do I start a return?
Contact:
Please include your order number, the item concerned, the reason for the request, and photos or videos when relevant.
Do not send products directly to our registered business address unless instructed by customer support.
Who pays for return shipping?
For preference-based or change-of-mind returns, the customer is generally responsible for return shipping.
For confirmed damaged, defective, incorrect, incomplete, or materially misdescribed items caused by a product or fulfillment issue, an appropriate solution will be provided.
How long does a refund take?
Approved refunds are generally processed within 5–10 business days after the returned item has been received and reviewed.
Your bank or payment provider may require additional time to display the refund.
Can I cancel an order?
Cancellation requests should be submitted as soon as possible.
Orders that have already entered fulfillment or shipping may no longer be eligible for cancellation.
Need More Help?
Email: service@yoramiqz.com
Phone: 00852-7539885