Contact Us

We’re Here to Help

For product questions, order updates, delivery concerns, returns, refunds, or general store inquiries, contact the 𝙔𝙤𝙧𝙖𝙢𝙞𝙦𝙯™ Customer Care Team.

For an existing order, please include your order number and the email address used during checkout.

00852-7539885

If an item arrives damaged, defective, incomplete, incorrect, or significantly different from its description, contact us with:

Order number
Brief explanation of the issue
Clear photos or videos where applicable

Please contact customer support before sending any merchandise back.

Once a return request has been reviewed and approved, the appropriate return instructions and warehouse address will be provided.

The registered company address is not automatically the return address.