Return and Refund Policy

Return & Refund Policy

Last Updated: February 23, 2026

At 𝑽𝒆𝒓𝒅𝒂𝒙𝒆𝒏ℒ, your satisfaction is our priority. We want every purchase to be simple and worry-free. This policy explains our return, exchange, and refund process.

1. Return Eligibility

We accept returns within 30 days of receiving your order.

To qualify, items must be:

  • Unused and in original condition

  • Returned with original packaging and tags (if applicable)

  • Accompanied by proof of purchase

Items that do not meet these requirements may not be eligible for return.

2. How to Request a Return

To begin a return, please contact our support team:

Email: service@yoramiqz.com

Once your request is approved:

  • We will provide return instructions

  • A return shipping label may be provided when applicable

  • Details on where and how to send your item will be included

Please note: Returns sent without prior approval cannot be accepted.

3. Damaged or Incorrect Orders

Please inspect your order after delivery.

If your item arrives damaged, defective, or different from what you ordered, contact us as soon as possible. We will review the issue and provide an appropriate solution, such as a replacement or refund.

4. Non-Returnable Items

Certain products cannot be returned, including:

  • Perishable goods

  • Customized or personalized products

  • Gift cards

  • Clearance or promotional items

If you are unsure about your product’s return eligibility, please contact us before submitting a request.

5. Exchanges

For exchanges:

  1. Return the original item following the return process

  2. Place a new order for the replacement item

This helps ensure faster processing and delivery.

6. International Orders

For customers in the European Union, orders may be canceled or returned within 14 days after delivery.

Requirements:

  • Item must remain unused and in original condition

  • Original packaging and purchase confirmation are required

This right applies in addition to our standard return policy.

7. Refunds

After receiving and inspecting your returned item, we will confirm your refund status.

Approved refunds will be:

  • Returned to the original payment method

  • Processed within up to 10 business days

Please note that your bank or payment provider may require additional processing time.

If you have not received your refund after 15 business days from approval, please contact us.

8. Return Information

A return authorization and approved shipping instructions are required before sending any items.

Company: Fitday group Inc.
Address:
No 11, Lane 168, Chang Guo East Road
Florida united-states, USA

Email: service@yoramiqz.com
Phone: 1-941-4755349

Thank you for choosing 𝑽𝒆𝒓𝒅𝒂𝒙𝒆𝒏ℒ. We are committed to providing a smooth, transparent, and customer-friendly return experience.